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Collaborative care

We’re here to provide compassionate, coordinated care from admission through discharge, supporting you every step of the way.

Your care team

During your stay, you will be supported by a collaborative care team that will include some or all of the following based on your needs:

• Hospitalist physicians (MDs, DOs, NPs, PAs)
• Registered nurses (RNs)
• Certified nursing assistants (CNAs)
• Case managers (CMs) & Social workers (SWs)
• Pharmacists and pharmacy technicians
• Physical, occupational or speech language pathology therapists (PT/OT/SLP)
• Consulting specialists (cardiologists, neurologists, surgeons, etc.)

Our team communicates daily to ensure your care is safe, coordinated and personalized.

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Testing and imaging

Your physician may order lab work, imaging and other diagnostic tests to guide your care. It can take several hours to several days for these results to be completed, based on the type of test. We will keep you updated when these results are returned, and you may also see them in your patient portal, My Baptist Chart.

If you do not have an account, you can learn how to create one at BaptistJax.com/MyChart.

Tell us how we did

Following your stay, you may receive a survey by mail, email or text.

Your feedback means the world to us! If you receive a survey, please take a moment to share your visit experience.

Surveys are administered by Press Ganey Associates, Inc.
All responses are private.